About
We build the systems businesses run on
PROTOCOL is a software engineering company in the Kurdistan Region. We build the software that holds the orders, the money, the stock and the staff — for businesses that have outgrown paper and spreadsheets.
What we care about
Software that a real person uses all day
Most systems are built to impress the person paying for them, not the person using them every day. We think the other way round. If the person at the counter hates the system, they will avoid it, and then the numbers inside it are never right. So our first question is always: who touches this every day, and how do we make their job easier?
How we work
From the first conversation to long after it is installed
Every project moves the same way. No step is hidden, and you are never left guessing where the work has got to.
Talk
We sit with you and watch how the work really moves — not how it is supposed to.
Plan
Before anything starts you know exactly what gets built, by when, and for how much.
Build
You see it working while it is being made, not only at the end.
Install & train
We set it up on your machines and stay until your staff use it without thinking about it.
Support
It keeps running. We stay reachable.
Where we stand
Four things that do not change
In your own language
Kurdish is not an afterthought here. Every system comes in Sorani and English, right to left with the proper typeface, because that is the language your staff actually work in.
A price you can see
You know the price before work starts. No surprise costs at the end, and if something new gets added we tell you what it costs before we build it.
We do not vanish after the invoice
Installing is not the end of the job. The system stays, and so do we — for fixes, for changes, and for the questions that only turn up six months later.
The system belongs to you
Your data is yours and you can take a copy out whenever you like. We do not hold your own information hostage to keep your business.
Get in touch
Let's talk about your business
The first conversation costs nothing and commits you to nothing.